Property Policies
Check-in 4:00 p.m. and Check-out at 10:00 a.m.
Parking is limited to one parking spot per cottage.
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Pet Policy
We welcome you and your four-legged friend to Prince of Whales! We hope your stay with us is a beautiful and memorable experience. Please follow the rules and guidelines outlined below. There is an additional fee of $40 per dog, per night (plus applicable taxes). Please contact us directly to register your dog in advance. Service Animals must register with the property manager; however, there is no additional fee.
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We require all dogs on the property to be on a leash when outside of your room.
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Dogs may be left unattended in the room. If your dog has an issue or disturbs other guests, you will be contacted and asked to return to your room.
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Please clean up after your dog.
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Service Animals must be with the owner at all times to qualify as a Service Animal per State and Federal Regulations.
Guarantee & Deposit Policy
All reservations require a deposit equal to the first night's room rate and taxes. All rates are per cottage per night based on the specific cottage occupancy. Rates are subject to 14.45% Room occupancy tax. Reservations will be held until 8am the following day of your scheduled arrival. No-show reservations will forfeit the deposit. No refunds are given for early check-outs.
Cancellation & Refund Policy
April, May, June, September, & October ~ you must cancel 7 days before the date of arrival, or you will forfeit your deposit.
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July & August – you must cancel 14 days before the date of arrival, or you will forfeit your deposit.
To our valued guests who booked via online travel agents or third-party travel professionals, you are advised to contact your booking provider for information on their policies.
Smoking Policy
We are committed to providing our guests and associates with a smoke-free environment. Smoking is not permitted inside cottages. Guests who smoke are allowed to do so outside in designated areas only.
Miscellaneous
There is no daily cottage cleaning or service.
$25 lost key fee.
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For more information or with questions, please contact the staff at Prince of Whales by phone 774-538-5068 or email GM@PrinceOfWhalesTruro.com.